Awful experience, we are in the process of getting our deposit back as this company has no clue how to measure correctly, correspond politely and price correctly. They’ve had our money since November and are now not corresponding at all! Steer clear of them!

Beyond disappointed and will never use Alamo Blinds again. I have used Alamo several times over the years and have always been very pleased with their products and service. Not any more. My shutter was not fitted well, the frame had to be cut down on one length in order to fit and they damaged the walls all around the window in the process. After 6 months of going back and forth via email (over 40 in total) and 3 visits from Alamo, we are no further forward. The emails expressing their apologies are hollow, absolutely nothing has been done. The ball has now been left in my court to arrange to have the damaged repaired by a painter and decorator. They have offered to pay for this, but try finding a painter and decorator with availability and willing to do a small job - near impossible. I was also promised 3 weeks ago that someone would come out and repair the fault with the doors - again nothing until I chased it up today. So now I am giving up.

Excellent service. Would highly recommend them without doubt. Prompt, polite and professional.

Very very poor service, especially for the bomb they charge. Ordered blinds for the whole house. Total invoice upto £3000. Blinds 1 was delivered short by 6-7 cms even after measurements being taken twice. Blinds cost £1300. Obviously replaced after 2 weeks. Blinds for bedroom, no one advised that vision blinds will be 3cms small in width from both sides. Bedrooms are full of light because I need to go with curtains on top. Again these blinds were not cheap at £600 each. Roman blinds delivered with 5-6 weeks delay. Delay was in addition to the initial wait time of 6 weeks. Following up about status is customer's lookout. James (Alamo manager) has explicitely stated on a phone call, that they would not bother to update a customer if their delivery is getting delayed as they have enough customers and dont care about service and do not think it is right / ethical to provide feedbacks. Customer will only be contacted when their blinds are ready for install. Then the blinds are delivered without a motor. Blinds have creases. They have no control over their supplier. They charge a bomb for the pathetic service provided. Only thing they can repeat is apologies. But will not agree that their service is the worst. Did not deliver the charger for the motor which they invoiced. You have to fight and argue with them everyday for your delivery. You are at their mercy once you have paid the deposit, nothing will go as per plan they shared. James (manager) and Cheryl are very rude. Manager says the girls in his store (his employees) do not know anything / do not know where stock is in the shop / commit or offer more that they are authorized to. Manager threatens to take away the blinds if the balance is not cleared in full without providing 100% service. After a lot of fighting and argument, agreed to provide discount. No customer would ask for a discount if their service is upto the mark.

Previous owners outstanding. Couldn’t fault them. Spent a lot of money with Alamo and returned numerous times and couldn’t complain about the price, the service or the lead times. We’ve since returned to Alamo to get blinds for another bedroom and quickly realised the company has been taken over. Rubbish service and very unhelpful. Two blinds ordered. First one they forgot the order and had to reconfirm even though quote had been received, accepted and deposit paid. Second one was a velux blind and again from the point the order was placed it didn’t go into manufacture until a few weeks later due to lost information. Then arrived wrong and we were left with a half finished blind. Made to feel like it was our problem. Alamo employees customer service was useless to and even after first blind had been fitted they were ringing us asking to install it - even though it had been installed…. Previously if anyone had asked I would have said use Alamo for all your blinds. However after this experience I’d say there are plenty of other companies in Berkshire who make and fit blinds so give them a go first…….

Extremely satisfied.Had the perfect pleat blind fitted with heat reflective coating . Excellent quality, fitting and service. Recommend.”

Alamo Blinds provide a seamless service from start to finish. Matching the colour perfectly with existing horizontal blinds in the office and fixing pre-existing blinds at no extra cost. All members of the team are knowledgeable and professional, James the Branch Manager having more that 20 years' experience under his belt and demonstrating his specialist skills with complete ease. I would not hesitate to recommend Alamo Blinds for commercial or domestic requirements. Thank you for all your help!

I was recommended to use Alamo blinds and was not disappointed. From the surveyor through to the installer, both were exceptionally polite and courteous, literally arrived bang on appointment time on both occasions and when the install was complete, the fitter even had cleaned any mess away. I will definitely recommend to others and use in the future.

We have been using the team at Alamo Blinds for over 10 years. Shaun has helped us so many times to choose the right products and has even helped fix some blinds that were fitted before we moved in when other wouldnt. I always feel like the company is looking out for me and never put profit before my needs. They provide excellent value for money, are helpful and polite at every stage and provide great quality prices. I would never recommend anyone else and have passed more people to them than I can remember. Everyone who has gone on to use them have been as happy as we are.

Last year I bought shutters for my bedroom from Alamo blinds. From start to finish the service was great and very friendly. Both in the shop, on the phone and Sean who came out to measure my Windows. Super advice, incredible patience as I decided on colour and material (mdf or wood) The shop also kept me informed of delivery and fitting schedule. The fitter Dave did a fab job. Very tidy. Well installed. A year later and still so pleased with the shutters. Great value. Chic too. Look fantastic. Work a treat. Would use Alamo again. Thank you to the whole team.